Questions to Ask When Looking for a Geriatric Care Manager

1. How long have you been a Geriatric Care Manager?
2. Is this your full-time job?
3. What are your professional credentials?
4. Are you certified in your profession?
5. Are you a member of the National Association of Professional Geriatric Care Managers (NAPGCM)?
6. Do you maintain professional liability insurance?
7. Are you always available and, if not, who covers for you?
8. What is your response time if my parent calls you; if I call you?
9. How do you communicate information to me?
10. What are your fees (these should be provided in writing to the consumer/responsible party prior to services starting)?
11. Will you provide references?
12. Can you provide a code of ethics that you follow?